Delivery information
When will I get my order?
All items are sent from our base in Hertfordshire, UK within 48 hours of your order being placed, unless otherwise stated on the product page. UK customers can choose from the following options during checkout:
- Royal Mail First Class: In nearly all cases this means your package will arrive the next day, but please allow up to 3 - 4 days, as delays with the Royal Mail can sometimes occur.
- Royal Mail Special Delivery (Next Day): If you require your item quickly, please order before 3pm for guaranteed delivery by 1pm the following day. A signature will be required by the postman.
What are the charges?
£3.95 for most orders!
Our delivery charges are calculated on weight. Most orders weigh less than 1kg (2.2lb) and our standard delivery charge is £3.95 regardless of the type of items.
For orders over 1kg, this charge increases to £7.95. These charges apply to Royal Mail First Class.
For Royal Mail Special Delivery (Next Day) service, the charges are £9.95 for orders up to 1kg and £10.95 for orders between 1kg and 2kg.
Note: For orders over 2kg, your order will be sent by Parcelforce and not first class, which may take slightly longer (3 - 5 working days).
In all cases, you will have the opportunity to choose your preferred delivery speed and charge, so you know exactly what you'll be paying before you enter your payment details.
We try to keep our Postage and Packing charges as low as possible and we believe we are fair in comparison with the rest of the market. Please remember that there is more to P&P than just the Royal Mail postage cost, as we have to cover packaging, transit, wages etc.
International
International orders are welcome. You will be asked to choose your country when you go through the checkout process and the international delivery cost will be quoted before you confirm your payment.
