Frequently asked questions
A list of the questions most commonly asked about our site and our service.
If there's anything else you'd like to ask us that isn't covered here,
feel free to contact us.
How do I pay for my order?
We accept most credit and debit cards, and PayPal account payments. We use PayPal® to process all our online transactions, but you don't need a PayPal account to shop at Working Dog Company™ - just a credit or debit card.
Is my order safe?
Yes it is. PayPal is a subsidiary of eBay Inc. and handles millions of pounds in transactions every day. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and uses the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.
When will I get my order?
Please refer to our delivery page for more information.
What are your delivery charges?
Please refer to our delivery page for more information.
Do you offer international delivery?
Yes we do. Please refer to our international page for more information.
Who are you?
Working Dog Company™ Limited is a business based in Hertfordshire owned and operated by working dog enthusiats. See our About page for more information.
