Privacy and Cookies
The following statement explains our policy regarding the personal information we collect about you:
This policy covers the use of personal information that Working Dog Company collects when you use this web site. You may be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our web site.
By providing us with your details, you enable Working Dog Company™ and its service providers to provide you with any services you may select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Working Dog Company™ will act in accordance with current legislation and aim to meet current Internet best practice.
Use and storage of your personal information:
When you supply any personal information to Working Dog Company™ we have legal obligations towards you in the way we use that data. We must collect the data in a manner that explains how we will use it (see notices on relevant pages that let you know why we may be requesting your data) and tell you if we want to pass the information on to anyone else.
Your information will be not be shared with or disclosed to anyone, except where we are obliged to do so by law. We will hold your personal information on our systems for as long as you use any service you have requested, and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
When you register with us, we may contact you from time to time with news or offers concerning our products that may be of interest to you. If you do NOT wish to receive these communications, please visit our unsubscribe page.
If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Working Dog Company web site. Users without this consent are not allowed to provide us with personal information.
We do not retain details of your credit or debit card at Working Dog Company™, these are retained by our payment processor, PayPal® Inc and we would advise you to consult their web site if you require any details on how they treat personal information collected from you.
Cookies
This site uses non-essential cookies to evaluate site usage and help us to create the best customer experience for our visitors.
Almost all websites use a data storage mechanism known as a Cookie, which is simply a small text files that stores data in visitors' web browsers when they visit a site. They are used for a variety of purposes, such as tracking visitor statistics, system information, or for remembering what you had in your shopping basket in the case of an ecommerce site. The cookies set by our site are harmless. They do not personally identify you, except in the case of the cookies used by our login system, where user identification is unavoidable.
Our site uses Google Analytics, a web analytics service provided by Google, Inc. For this service, Google sends cookies (small text files) to your computer which can be used to evaluate the use of the website and produce activity based reports. No personal data is retained or accessed for any other use. Google stores the collected information on servers in the USA which may be transferred to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Google Inc are members of the US Safe Harbor Scheme. This scheme allows the transfer of data from within the EEA to countries that are outside of the EEA without having to enter into a specific data transfer agreement. Companies that sign up to the scheme are deemed to provide adequate protection for personal data transmitted from Europe. You can read more information about Google Analytics here. Google has also created an opt-out plugin which is available here.
Our site also uses StatCounter for visitor analysis purposes, and details of StatCounter's service can be found here. The services requires the use of cookies, and StatCounter's legal information and privacy policy can be found here.
